Monthly Archives: June 2009

Mortgage “stores” are a Hit With Homebuyers

Question: “What’s the biggest financial investment most Canadians will ever make?” Okay, that may have been an easy one if you read the headline of this column. For most Canadians, their home is their biggest investment – and their most … Continue reading

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How to Greet a Customer in a Retail Store

You: Hi, Sir / Ma’am welcome to “your store name”, is there something I can help you with today? This straight forward question is effective and to the point. I believe that asking a question about how you can help … Continue reading

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Top 10 Currencies Traded on the Forex Market

When people hear of currencies changing, they are often confused. When they hear of the dollar gaining or losing on other types of currency, that do not realize that the currency is actually being bought, sold, and traded. The forex market, … Continue reading

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Interpersonal Skills

According to WIKIPEDA, “Interpersonal skills refer to mental and communicative algorithms applied during social communications and interactions in order to reach certain effects or results”. Interpersonal skills which are also called as social skills or human skills refer to the … Continue reading

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4 Benefits of an Effective Customer Relation Management Strategy

This article describes 4 benefits, which an organization would obtain, if it would implement an effective customer relation management strategy. 1. Your organization increases profit. According to several books, articles and professors – it costs five times as much to … Continue reading

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