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Monthly Archives: June 2009
Mortgage “stores” are a Hit With Homebuyers
Question: “What’s the biggest financial investment most Canadians will ever make?” Okay, that may have been an easy one if you read the headline of this column. For most Canadians, their home is their biggest investment – and their most … Continue reading
Posted in Mortgage
Tagged Business, finance, homebuyers, Loans, Mortgage, mortgage store
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How to Greet a Customer in a Retail Store
You: Hi, Sir / Ma’am welcome to “your store name”, is there something I can help you with today? This straight forward question is effective and to the point. I believe that asking a question about how you can help … Continue reading
Posted in Customer Service
Tagged Crm, Customer Service, Customers, entrance, Greeter, greeting, Retail
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Top 10 Currencies Traded on the Forex Market
When people hear of currencies changing, they are often confused. When they hear of the dollar gaining or losing on other types of currency, that do not realize that the currency is actually being bought, sold, and traded. The forex market, … Continue reading
Interpersonal Skills
According to WIKIPEDA, “Interpersonal skills refer to mental and communicative algorithms applied during social communications and interactions in order to reach certain effects or results”. Interpersonal skills which are also called as social skills or human skills refer to the … Continue reading
Posted in Customer Service
Tagged how to Build Ips? & Results, relationship, tools for Excellent Conservation, What is Time Lag?
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4 Benefits of an Effective Customer Relation Management Strategy
This article describes 4 benefits, which an organization would obtain, if it would implement an effective customer relation management strategy. 1. Your organization increases profit. According to several books, articles and professors – it costs five times as much to … Continue reading