Category Archives: Strategic Planning

Monkey See, Monkey Do

The old idea of Monkey See, Monkey Do doesn’t just apply to monkeys.  It applies to all of us as leaders, co-workers, friends and family. My boy Maverick taught me that lesson yet again this weekend. Maverick is a wild … Continue reading

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Strategic Management: A Case study of Walmart Inc

Introduction Porter (2002) states that root of the problem lies in the lack of distinguishing between operation effectiveness and strategy. The expedition for productivity, quality and speed has resulted in management tools and techniques, total quality management benchmarking, time based … Continue reading

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9 Important Elements in a Service Level Agreement

It is a very frequent occurrence that the Service Level Agreement (SLA) is just an afterthought when preparing and negotiating a contract, and the buyer is usually waiting for the supplier to produce the SLA agreement. Of course, this leads … Continue reading

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